AOP Technologies is committed to exceed customer expectations by delivering quality products and services in a continuously improving manner.
At AOP Technologies, our Quality Management System (QMS) is critical to ensure we consistently achieve the highest standards of process performance and customer support. We are certified to meet all requirements of ISO 9001:2015. But a robust quality system is so much more than just a certificate or a book on the shelf – we are using the resources developed through our QMS to challenge and surpass customer expectations every day.
AOP Technologies is committed to exceed customer expectations by delivering quality products and services in a continuously improving manner.
Why ISO 9001?
The ISO 9001 standard is a part of the ISO 9000 family, with more than one million certified companies in over 170 countries around the world. This internationally recognized standard defines requirements to enhance customer satisfaction and assure conformity to customer, statutory, and regulatory requirements. Our customers are the driving force behind everything we do here at AOP Technologies, so we adhere to a standard specifically geared towards processes and initiatives that revolve around you.
What is it?
Quality manuals have a reputation for being painful and weighty tomes. We like to keep things user-friendly here, so below is a simple breakdown of the key components of our QMS:
- Thorough documentation and retention of records
- Committed management and highly trained personnel
- Customer requirement determination, review, and communication
- Rigid procurement requirements, including vendor audits and required certifications
- Product identification, traceability, and preservation controls, including control of non-conforming product
- Calibration and verification of all measuring/monitoring equipment
- Internal and external audits
- Corrective and preventive actions
- Analysis of product and process performance data, including customer feedback and audit results
How is it effective?
Our management team has established core objectives to fulfill our quality policy. These objectives are continually reviewed for effectiveness, achievement, and relevance to our pursuit of industry leadership in quality. We take great pride in our reputation for excellence in the following areas:
- Consistent on-time delivery rate
- High order accuracy
- Reliable and high-quality product performance
- Low order minimums
- Excellent customer satisfaction ratings
We know speed and cost-efficiency are just as important as product performance in nearly every industry serviced by the supply chain, and we are dedicated to raising your expectation of acceptable standards across the board.
Want to learn more?
Contact us for any questions or further information about AOP Technologies’ quality program.
For Suppliers:
See our Supplier Quality Manual for specifics on our quality requirements and expectations
Why Choose AOP Technologies?
AOP has earned an excellent reputation servicing the fluid power industry with premium product offerings for over 55 years. AOP was founded in 1963 in Portland, Oregon under the name Air-Oil Products Corporation. In the early days, our business was a distribution of sealing products servicing fluid power customers in Washington, Oregon, and Idaho. We soon became the Pacific Northwest’s largest distributor of Parker Hannifin seal products.
Within the next few years, our company expanded and diversified to include the distribution of pneumatic and automation components. Then in 1999, we expanded our business yet again, this time to include contract manufacturing services. We have since become an industry leader with our focus on quality work, competitive pricing, and on-time delivery.
Today we have a 20,000 square foot facility in Auburn, Washington with over 5,000 square feet dedicated to industrial contract manufacturing and plastics machining services including medical device contract manufacturing. Our contract manufacturing division is staffed by highly trained assembly professionals and machinists who are supported by our experienced engineering staff, production management, and quality control specialists.
Our entire staff participates in a rigorous training program built upon a comprehensive library of processes developed through our ISO9001:2015 certified quality program. All departments within our organization are audited annually both internally by our quality control department, and externally by an accredited 3rd party auditor. This is done to ensure both quality and consistency in manufacturing for the customers we serve.
Our business is generally viewed as a high-mix low volume contract manufacturer. We boast an extensive assortment of specialty tooling and automated equipment giving our technicians the ability to very quickly convert assembly lines and ramp up production.
We honor the trust our customers put in us and view those relationships as partnerships. We realize that what makes us successful as an organization is our customer’s success. To that end, we continually invest in tooling, technology, and training in order to provide our customers with premium quality and exceptional value. Our aim is to strive to be the premium solution for manufacturing services for the customers we serve.
If you have a project opportunity and are considering the outsourcing of manufacturing services, we ask that you contact one of our representatives. Let us show you how partnering with AOP Technologies can add value to your business and give you a competitive edge in the marketplace.
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